Bengali Keyboard
The dynamics of service : reflections on the changing nature of customer/provider interactions / Barbara A. Gutek ; foreword by Daniel Katz.
By: Gutek, Barbara A.
Material type:
TextPublisher: San Francisco : Jossey-Bass, ©1995Edition: 1st ed.Description: xxv, 304 pages ; 24 cm.ISBN: 0787901016.Subject(s): Customer servicesDDC classification: 658.812 GUT
| Item type | Current location | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
Book
|
UAP Central Library General Stacks | 658.812 GUT (Browse shelf) | 1 | Available | 3010003746 | |
|
Book
|
UAP Central Library General Stacks | 658.812 GUT (Browse shelf) | 2 | Available | 3010003745 |
Browsing UAP Central Library Shelves , Shelving location: General Stacks Close shelf browser
|
|
|
|
|
|
|
||
| 658.81 AND Professional sales management / | 658.81 AND Professional sales management / | 658.81 AND Professional sales management / | 658.812 GUT The dynamics of service : | 658.812 GUT The dynamics of service : | 658.812 ZEM The service edge : | 658.8120954 CHA Customer relationship management an Indian perspective / |
Includes index.
There are no comments for this item.