Wainwright, Gordon R. <br/><br/>
Tricky business letters :   persuasive tactics on paper / 
Gordon R. Wainwright. 
 - India :  Universities press,  c1993 [1999]. 
 - x, 182 pages :  illustrations ;  25 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>8173712247 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence.<br/>Business writing.
<br/><br/><label>Dewey Class. No.: </label>651.75 WAI